
They
were looking for a VoIP solution that was reliable, scalable, flexible and
quick to market. But above all would provide a cost effective means to supply a
scalable IVR solution to allow their MVNOs’ customers to activate their new
phones, check their balance and pay bills.
BeQuick needed
to move away from its existing cloud-based IVR provider, due to cost and the
inflexible nature of the platform. It considered buying software to install in
its data centre, however, in the end, it felt that Aculab Cloud would present
the quickest route to market and be the more cost-effective option.
David has
worked in the telecoms industry for over 20 years, but his team of developers
had little experience in developing telephony applications. With Aculab Cloud’s
high-level Python programming language, this was not an issue. The team quickly
became proficient with the language and was able to develop and test a solution
that performed all the tasks it needed, in less than two months. Furthermore, with Aculab Cloud, it now has
the ability to fix most problems on the fly without compromising the whole platform.
This is a good move for the BeQuick company. Aculab Cloud is known for its excellent feature in delivering best Iterative Voice Recording services among big companies. I hope that Aculab will continue to develop its passion towards giving excellent services to its clients.
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